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Official Company Information

Company Name

Zhengzhou Qingyao Zhihé Technology Co., Ltd.

Company Address

No. 1271, 20th Floor, Unit 4, Building 12, No. 53 Yingchun Street, High-tech Industrial Development Zone, Zhengzhou, Henan Province

Customer Care

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Thoughtful assistance, whenever you need it.

Questions may arise while browsing, after completing a purchase, or when beginning to use a new product. Whether you need information about an order, additional product guidance, or clarification about one of our store policies, the Zovelyna™ customer care team welcomes your message. Inquiries received during service hours are reviewed as promptly as possible.

01

Order Assistance

Contact us about order confirmation, delivery progress, shipping information, address details, or another purchase-related question.

02

Product Guidance

Ask about product functions, setup, compatibility, everyday operation, maintenance, or care instructions.

03

General Inquiries

Reach out for clarification about store information, customer policies, account questions, or general feedback.

Before Contacting Us

A few details can help us assist you faster.

If your question relates to an existing purchase, include enough information for our team to identify the correct order. Please do not include complete card numbers or unnecessary financial information in your message.

  • Include your order number when one is available
  • Use the same email address entered during checkout
  • Briefly explain the question or issue
  • Attach relevant photographs when reporting a product issue
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Response times: Messages received outside regular service hours will be reviewed on the next available business day.